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Frequently asked questions
General
May–September: Orders ship Monday through Wednesday only, to prevent heat damage during transit.
October–April: Orders ship Monday through Friday.
For warmer climates, we recommend overnight shipping during hot weather to maintain product quality. Overnight shipping ensures quicker, temperature-controlled delivery, reducing the risk of melting or heat exposure. This helps guarantee your items arrive in the best condition for a delightful unboxing experience.
Due to the personal nature of skincare and hygiene products, all sales are final. We cannot accept returns or offer refunds.
We encourage you to review the ingredients and product details carefully before making a purchase. If you have questions or need guidance, our customer service team is always happy to help.
Our products are made with coconut oil, almond oil, shea butter, and fragrance oil.
If you have a nut allergy, please exercise caution and perform a patch test before applying, as almond oil may trigger a reaction.
Although rare, individuals with sensitivities to coconut oil or shea butter should also take precautions.
If irritation or discomfort occurs, discontinue use immediately and consult a healthcare professional.
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