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Frequently asked questions
General
May–September: Orders ship Monday through Wednesday only, to prevent heat damage during transit.
October–April: Orders ship Monday through Friday.
For warmer climates, we recommend overnight shipping during hot weather to maintain product quality. Overnight shipping ensures quicker, temperature-controlled delivery, reducing the risk of melting or heat exposure. This helps guarantee your items arrive in the best condition for a delightful unboxing experience.
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